Facebook collects tons of useful data about your Pages and organizes it in one place. You can access it by visiting the Business Manager section.
Just click the drop-down menu in the top-right corner of Facebook and select your Page under “Business Manager.”
For this example, I will use the account of a friend’s small startup I am currently advising.
On the following page, Facebook will give you valuable insights into both your ad accounts and the business Page itself.
Since we’re focusing on general social media today, let’s first take a glance at the overview.
Right away, Facebook displays information about your Page likes, reach, and the engagement you’ve accumulated. You can filter the results for today, yesterday, the last seven days, or the last 28 days.
Next, click the arrow to the left of your Page to see a breakdown of your best-performing posts.
This will tell you what type of content is delivering the most engagement and reach. With this information, let’s go back to our spreadsheet and fill it in.
It should look similar to this:
As you can see, I’ve entered how many new followers I’ve gained, how much my engagement has improved, and what content performed the best.
What about demographics?
For that, you will need to visit the Facebook Insights Page. This will give you a report on all of the Pages you run.
Select the Page you’re auditing and it will take you to an overview.
As you can see from Megalytic’s perspective, selecting the “People” tab will display demographic data. This includes your fan demographics along with users you’ve reached and engaged.
Each tab will show you:
- The ratio of men versus women that follow you
- The number of users in each age group
- Which countries and cities your followers are from
You have to market differently to every target demographic. Take note of which gender, age groups, and locations make up the majority of your fans.
You can use this data later for tailoring content. But first, let’s input some of this data into our spreadsheet.
With that simple Facebook audit, you should now have a good idea of who your target audience is and what content they enjoy the most.
When you decide to audit your Page again, you can compare these metrics to the updated ones to see how your content is performing.
Pinterest is a goldmine for marketers.
It’s a platform that heavily rewards quality infographics and visual content. It also offers an awesome analytics page to boot.
Once you’ve upgraded to the free business account, you can select “Analytics” and “Overview” from the top-left corner.
The overview will tell you your average daily impressions, average daily viewers, and most popular content. These first two metrics are convenient for measuring your account’s growth.
As we saw with Facebook, understanding what content performs best will help you offer more of it in the future. This can further increase your engagement and pins.
What kind of content do you notice performs well for your page?
To dig into the demographics of your Pinterest follower, you can click the arrow beside “People you reach.”
You will find information about their location, gender, and language.
Clicking the “Interests” tab shows categories that your followers are most likely to be interested in.
Record these in your spreadsheet. In the future, you could publish more content in these categories to see if your followers enjoy them.
Next, you’ll see your impressions, saves, and clicks on the “Profile” page.
Saves and clicks are arguably the most important metrics here.
Seeing which posts users save the most will tell you which content to focus on and which to dial back.
It also reveals which types of pins are driving the most traffic to your website.
Selecting the “All-time” tab shows you which pins received the most shares and ranked the highest in searches.
Do you notice any similarities between the pins that are receiving the best feedback? Note this in your spreadsheet.
Record any important data in your spreadsheet. By now, your spreadsheet should be filling out quite nicely.
Instagram is the go-to social media platform for fashion, beauty, and health brands.
If you upgrade to a business account, you gain access to Instagram Insights. This is their native analytics tool to aid you in measuring performance.
It won’t give you insights into content that you posted before you upgraded, but it will give you information about your posts from then on.
As you can see below, it’s accessible from both your account page and individual posts.
If you visit the Insights homepage, it will give you a general overview of your Instagram account. It first shows follower and post counts for the previous week.
Below this, you can find a graph with information on:
- Profile views
If you want to find out even more about your followers, click “See More” at the top-right corner. That will pull up two graphs.
One will show you the hours when your followers are most active.
The other will reveal which days they are most active.
You can use this to find the most optimal day and hour to post.
Next, it’s wise to analyze how your photos are performing. You can do this in one of two ways.
The first option is to select an individual post and click “View Insights.”
Likes, comments, and saves will appear at the top. Under the “Actions” section, Instagram tells you how many profile visits, followers, and website clicks you received.
Since hashtags are a huge part of marketing on Instagram, take the time to see which ones attracted the most users.
Consider adding that to your spreadsheet as well if you’d like.
Over time, you will be able to weed out the lesser-performing hashtags and replace them with better ones.
The second approach is to navigate to the posts area of the Insights homepage.
Click “See more,” and Instagram will display every post from the last year and their impressions.
You can further filter it by time, type of content, and measurements such as comments or likes.
There are numerous ways that you can take advantage of this.
For example, you can filter by content to discover whether your audience likes photos, videos, or carousel posts the most.
Refine it down to comments and you may notice which captions or questions get the most responses.
Have you ever posted an Instagram Story?
For businesses, it’s a fun way to show followers behind-the-scenes action.
With the Insights tool, you can dive into how your Stories are performing. Simply open a Story and click the viewers on the bottom-left area of the screen.
You will find which users viewed the Story, total impressions, and reach. It also documents actions like replies and clicks.
Use this to determine which content followers respond to the most positively with Instagram Stories.
Twitter advertising is one my favorite techniques for quickly gaining attention because it’s so simple.
If you visit the Ads Manager, you will gain access to your account’s analytics.
Let’s start by selecting the “Analytics” drop-down menu and clicking “tweet activity.” This will let you view tweet engagement, impressions, and more.
First, Twitter is nice enough to give you a convenient graph of your impressions over the last 28-day period. You can change this to the last seven days or a custom number as well.
Click the “Top Tweets” tab to see which of your tweets in a selected period are the most popular. Twitter determines this based on engagement and impressions.
Do you notice any trends?
Are certain calls-to-action or styles of tweets doing better than others?
These are questions you should ask yourself to further complete the audit.
Do you know who your followers are?
Well, you can figure that out by visiting “Audience insights” under the “Analytics” tab on top again.
Make sure that you change the selection to your followers.
At first glance, you’ll see an overview with several tabs.
On this first page, you can see information about your followers, such as their:
- Consumer buying styles
- Household income categories
- Wireless carrier
If you click the “Demographics” tab, you’ll see the following:
It’s safe to say that Twitter has a seriously impressive analytics system. It’s convenient, too.
From exact regions to home value, there’s nothing you won’t know about your followers.
Moving along to the “Lifestyle tab,” you’ll get a better idea of what interests them. This is great information to use for tailoring your content.
If you know what they like, you can integrate that into what you post.
They will feel much more connected to your brand when they know that you understand them on a deeper level.
For those of you who are involved in e-commerce, you’ll find a special benefit to the next tab, which is the “Consumer Behavior” tab.
Twitter shows us what kind of consumer buying style our followers fall under and what kind of consumer goods they enjoy purchasing.
This is a goldmine if you sell products online.
It’s literally telling you how they prefer to shop and what they’re looking for.
Finally, the “Mobile Footprint” tab tells you which carrier and devices your followers mostly use.